Naturotherapy Client Form
&
General Policies

RULES GOVERNING A FIXED-TERM CONTRACT FOR YOGA AND NATUROTHERAPY SESSIONS

1. If the client breaks their contract before the end of the term, a penalty for any difference in fees will be charged. (Example: A client agrees to a contract of 4 sessions but cancels after the first session. The client’s contract is made void and instead of paying $90/session (package price), the client will pay the single session price at $110/session). 
2. Insurance receipt available on request (for all private 1:1 NATUROTHERAPY courses)
3. All contracts are supported by the Quebec Consumer Protection Act

CANCELLATION, AGREEMENT EXPIRY DATE AND WARRANTY POLICIES – 24+ hours’ notice

1. CUSTOMER CANCELLATION OR DELAY POLICY: If the customer is unable to keep an appointment with the teacher/therapist, JEANNINE PLAICHE requires a MINIMUM of 24 HOURS notice in order to cancel the session. If notice is not received on time, the session will be considered missed/used and charged in full. No penalty will be applied if the session is canceled in advance or cancelled due to medical emergency. Also, for late arrivals, each minute of delay on the scheduled session will be lost time and at the customer’s expense. 
2. YOGA/NATUROTHERAPY SESSIONS must be scheduled within the timeline outlined in the contract (ie: between contract start and expiration dates). Once a contract has expired, any unused lessons may be rescheduled or a refund may be requested in writing within 15 days of the expiration date.
3. YOGA/ NATUROTHERAPY SESSIONS cannot guarantee that clients will achieve their goals, due to a multitude of factors and variables such as nutrition, lifestyle and possible injuries.

RELEASE OF THE PARTICIPANT AND KNOWLEDGE OF THE AGREEMENT

1. I agree that JEANNINE PLAICHE shall not be liable for any injury caused during any exercise program or yoga/naturotherapy session.
2. I understand that I am not obliged to participate or engage in any activity that I do not wish to do and that it is my right to refuse participation at any time during my yoga/naturotherapy sessions. I understand that if I experience dizziness, nausea, vertigo, pain or any other discomfort, I must stop the activity and inform my teacher/naturotherapist.
3. I understand that JEANNINE PLAICHE recommends rescheduling any canceled sessions to ensure regularity and physical progress.
4. I understand that during a session the teacher/therapist may use manual/touch assists to correct my alignment and/or to help me focus on a particular targeted muscle group. If I feel uncomfortable with manual/touch assists, I will immediately ask my teacher/therapist to stop using this technique.